To report an outage, call
1-800-448-2383
Blue Ridge Energy Prepared as Tropical Storm Debbie Arrives
Be Prepared
As Tropical Storm Debby makes its way into Blue Ridge Energy’s service area, crews and staff are prepared and responding to limited outages as of 11:30 am Thursday.
In Caldwell County, restoration efforts are underway for 56 members and in Alleghany County, crews are working to restore power to 15 members. Overnight, line technicians restored power to 308 members in Caldwell County whose power was affected from 12:56 am until 7:12 am after a tree fell on power lines. In Ashe County overnight, line technicians restored power to two members whose power was impacted from 4:49 am until 6:20 am.
Effects from the storm continue to build in our area today and overnight, with heavy rain and expected wind gusts of 20 to 30 miles per hour.
Members are advised to be on alert and ready to report an outage if needed with one of the following options:
- Call PowerLine: 1-800-448-2383
- Over the Blue Ridge Energy mobile app
- By text: First, be sure your mobile number is listed on your account by calling the cooperative or adding it by logging into “My Account” at BlueRidgeEnergy.com. Then text OUT to 70216.
For outage status at any time:
- Check the cooperative’s online outage map at www.blueridgeenergy.com/news-center/storm-room or on our mobile app.
Think Safety
Stay far away from downed power lines. NEVER touch a downed line or any object that is in contact with it, and do not drive over a downed line. This can be dangerous or even deadly! Always report downed power lines to the cooperative by calling 1-800-451-5474. A trained line technician is the only person who should handle downed power line situations.
For more safety tips, visit the cooperative’s Storm Room: www.blueridgeenergy.com/news-center/storm-room.
Blue Ridge Energy serves some 80,000 members in Caldwell, Watauga, Ashe, Alleghany, and parts of Wilkes, Avery and Alexander counties. Its propane and fuels subsidiary serves customers in the cooperative’s service area as well as Burke, Catawba, and Grayson County, Va.