Resources For Rebuilding Our Communities

Disaster Assistance for Homeowners

The Blue Ridge Energy service territory has received a federal major disaster declaration due to Helene's impacts, and residents are eligible to apply for federal assistance funds. While we can't speak to the exact assistance or qualifications, we can provide you with outage documentation you may need to apply.

Get your power outage documentation: www.blueridgeenergy.com/resources/helene-fema-doc

Or call us: at 1-800-451-5474.

We also encourage you to contact your insurance company to see if your damage is covered. FEMA assistance is only available if insurance does not cover the loss.
 

Options to apply for FEMA Disaster Assistance funds:

  • Call FEMA at 1-800-621-3362
     
  • Apply to FEMA online at disasterassistance.gov
     
  • Visit a local Disaster Recovery Center, opened by FEMA to serve as a point of contact for individuals seeking to apply for FEMA disaster recovery aid.
     

In our service area, FEMA is available at:

More FEMA info regarding Helene at www.fema.gov/disaster/4827

Beware of post-disaster scams

Unfortunately, some scammers use disasters as opportunities to take advantage of people. Remember: Blue Ridge Energy won’t email, text, or call to ask you to provide, update, or verify your personal or account information, such as passwords, Social Security numbers, personal identification numbers (PINs), or credit or debit card numbers. We also won’t use scare tactics, threats, or high-pressure language to get you to act quickly—but scammers will. If you think your Blue Ridge Energy account has been compromised, report it to us immediately.

For more information on avoiding scams, please see these resources:

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