To report an outage, call
1-800-448-2383
Resources For Rebuilding Our Communities
Options to apply for FEMA Disaster Assistance funds:
- Call FEMA at 1-800-621-3362
- Apply to FEMA online at disasterassistance.gov
- Visit a local Disaster Recovery Center, opened by FEMA to serve as a point of contact for individuals seeking to apply for FEMA disaster recovery aid.
More FEMA info regarding Helene at www.fema.gov/disaster/4827
Beware of post-disaster scams
Unfortunately, some scammers use disasters as opportunities to take advantage of people. Remember: Blue Ridge Energy won’t email, text, or call to ask you to provide, update, or verify your personal or account information, such as passwords, Social Security numbers, personal identification numbers (PINs), or credit or debit card numbers. We also won’t use scare tactics, threats, or high-pressure language to get you to act quickly—but scammers will. If you think your Blue Ridge Energy account has been compromised, report it to us immediately.
For more information on avoiding scams, please see these resources:
- From FEMA: Disaster Fraud
- From the Federal Trade Commission: Recovery scams will follow Hurricane Helene. Here’s how to spot them and How to Avoid Scams After Weather Emergencies and Natural Disasters
- From the Consumer Financial Protection Bureau: How do I avoid scams and fraud after a disaster?