To report an outage, call
1-800-448-2383
Home Protection Plans for Blue Ridge Energy Members
Electrical
Plumbing
Repair Plans from HomeServe
Blue Ridge Energy and HomeServe have partnered to help protect members from the unexpected expense and inconvenience of emergency repairs to the systems in their homes.
- Homeowners are often unaware of their responsibility for the repairs to these systems in and around their homes.
- HomeServe offers optional and affordable programs that can help provide peace of mind for electrical, plumbing and water heaters
- When you choose an optional plan, HomeServe can help protect yourself from costly repairs.
No bills to pay for covered repairs up to the benefit amount.
- 24/7 hotline with knowledgeable HomeServe agents
- Professional, licensed technicians
- No deductible
- One-year guarantee on covered repairs
View plans: www.plansblueridge.com
or call: 1-833-410-7608
FAQs
What is Blue Ridge Energy's relationship with HomeServe?
We have partnered with HomeServe so that HomeServe can offer repair plans to our members to help protect them from the worry of covered home emergencies. These repair plans are offered strictly through HomeServe -- not Blue Ridge Energy itself.
Is a member obligated to purchase coverage from HomeServe?
No, coverage is optional.
Does my homeowners insurance cover this?
Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of exterior electrical components.
What is covered?
To see full Terms and Conditions with complete coverage and exclusion details prior to enrolling call 1-833-334-1874 or go to www.homeserveusa.com.
What contractors does HomeServe work with?
HomeServe has a rigorous recruiting and approval process for contractors. In order to remain in the network, technicians must continuously perform to high standards. They are all licensed, insured, and are local in your area to ensure prompt response time to your service calls.
When can I make a service call?
Your plan starts the day your form is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
What is the term of my service agreement?
Your coverage is based on an annual contract. Your service agreement will be automatically renewed annually on the same payment terms selected, at the then-current renewal price.
Can I request not to receive information from HomeServe?
If you would prefer not to receive solicitations from HomeServe, please call 1-833-334-1874.