To report an outage, call
1-800-448-2383
Payment Locations
PayGo
Conveniently pay your electric bill with PayGo at the counter of local retail locations like 7-Eleven, Dollar General, CVS Pharmacy, Walgreens, Family Dollar and other independent locations.
Payment kiosks are also available at each of our district offices located in Lenoir, Boone, West Jefferson and Sparta.
Using PayGo is as easy as showing your barcode to the cashier at participating retailers! $1.50 fee applies.
24/7 Kiosks
Payment kiosks are located at every district office drive-through for the convenience of members and propane and fuels* customers who need to pay their energy bill outside of our regular office hours and who haven't signed up for online payment.
These easy-to-use touch-screen kiosks can accept payments of any size and directly applies all of your payment to your accounts. All you need is your phone number or account number and you're set!
*Propane and fuels customers can make payments at all district office kiosk locations. We are currently unable, however, to accept P&F payments at our off-site payment locations.